A diverse fusion of indigenous French and British traditions with ethnic elements blended by immigration throughout the last two centuries may best describe Canadian culture today. Ukrainian historian Valentyn Moroz best described Canada when he said, “Canada is probably the most free country in the world where a man still has room to breathe, to spread out, to move forward, to move out, an open country with an open frontier. Canada has created harmony and cooperation among ethnic groups, and it must take this experience to the world because there is yet to be such an example of harmony and cooperation among ethnic groups.
This geographically vast country has welcomed many new immigrants to its shores over the past centuries. European, Asian and American alike have each brought with them customs and traditions, which have been woven into its existing Anglo and Franco roots. As such, it is often difficult to pinpoint special national traits when talking about communication styles. Therefore, it is important that you explore the regional and ethnic background prevalent in the province where you will be doing business, as it will likely influence the business practices of its companies as well.
With that said, a few common traits do transcend regional lines. Broadly speaking, Canadians are individualistic, self-reliant people who value their personal privacy. This is not to imply that Canadians are focused only on themselves. To the contrary, Canadians maintain a strong sense of community and understanding of the interdependency with other countries.
Traditions and gracious manners are inherent to the culture, even in the most rural isolated regions of the country. They are especially appreciative of those who maintain politeness and an adherence to protocol. Canadians may appear reserved, but tend to warm quickly to newcomers, establishing an informal and easygoing manner once a more familiar relationship is created.
Canadians prefer business dealings that are kept direct and succinct. Boastfulness or larger-than-life claims about your business or accomplishments are viewed suspiciously. Punctuality is a must, and meetings are generally well organized and kept on schedule. Meetings tend to be more democratic, with agreement sought amongst all parties. Participants are encouraged to voice their opinion and an atmosphere of give and take is fostered. Business negotiations are likely to end in a plan of action, but the decision process is not hurried. Be patient, as it may take some time to receive the green light on a project’s go ahead. English is spoken throughout most of Canada, with the exception of French in Quebec. If planning to do business with French Canadians, it is best to prepare materials used in both English and French and ask beforehand if the preference is to conduct meetings in French or English. In all other circumstances, English will be the preferred form of business communication.
Source: Diana Heeb Bivona, Senior Editor ExpatWeb by TakingUpResidence.com
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